If the item is under warranty, we will absolutely take care of it for you. Please note that we will have to make time in our schedule to take care of it and we may not have time available right away. Please refer back to the Important Information sheet you signed for your job with […]
read moreFAQ Category: Miscellaneous
Do you charge a credit or debit card processing fee?
Yes, we do charge a 4% fee on credit or debit card processing. Our payment processor charges us whether you use a debit or credit card, and we pass that charge along. To avoid the fee, you are welcome to pay us by check.
read moreDo you offer financing?
Yes, we do! We have a financing offer through our partner Wells Fargo. Check out our current financing offer* and apply here. *Some restrictions apply.
read moreWhat Kind of a Warranty Do You Offer?
We offer a 30 day warranty on new installed hardware on new doors. If we refinished (resurfaced) your cabinet doors (also included in a refacing) and you experience peeling, cracking, or chipping within the first year we will repair your doors at no cost (as long as we have the color available and you bring […]
read moreI have accepted an estimate, but can’t find a way to pay you the deposit.
Thank you for accepting the estimate. Our system doesn’t automatically turn those into invoices (where you would be able to pay) and we have to do that manually. We receive a notification when you accept the estimate and will convert that to an invoice as soon as possible. The email where you can click to […]
read moreWhat kind of payment options do you offer?
We accept check, credit or debit card, and cash. If you are paying by check, please mail to: 9975 NW 121st St, Granger, IA 50109
read moreDo You Require a Deposit to Get Started?
Yes, we require a 30% deposit to get started on your job.
read moreDo you offer any discounts?
From time to time we will send out emails to offer discounts to our customers. As an FYI, offers cannot be combined with each other unless otherwise stated.
read moreWhat areas do you service?
We are head-quartered in the Des Moines area, but we service the entire state of Iowa with most of the services we offer. If you have any questions, don’t hesitate to call or use our contact form to ask us whether we offer a specific service in your area.
read moreIf you use Sherwin Williams brand colors, can I just go buy the paint?
While we do use the Sherwin Williams colors, the formula of paint we use cannot be bought off the shelf at a store. We order it from our paint manufacturer where it is mixed special. The paint we use is a commercial and cabinet grade paint. Most paint you get from a paint store is […]
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